"I am a new customer with APX Alarm Systems. My name is Cheryl D & I wanted to send an email to your company acknowledging the commitment and professionalism of 2 of your employees. My system was just installed today, in what turned out to be a moderately complicated process involving my DSL modem; difficulty with my land line & bad wiring from a previous home security installation company. Your 2 installers: Robert Y. & Allan M. were both professional & patient (as I was originally 35 minutes late arriving home for my scheduled appointment time) and the job required a considerable increase in time. I just wanted to thank them & let your company know of their kindness & dedication to completing my installation today. I felt they took their time answering my questions & addressing all concerns. Thanks again for beginning my relationship with your company in a positive way."
Cheryl D. - Baltimore, MD
"This is unheard of! Never have I had a service concern come back to me this quickly from anyone. Your professionalism, and devotion to customer service is outstanding, now I know that I have made the right choice. You have a customer for a very long time."
"Thanks again."
R.R. - Hamilton, Ontario3
"One day, we were out and about and when we returned we forgot the alarm was on, and it works. It went off and we had to use our code word."
"Now that we have your alarm system, we do not worry about leaving home knowing now that everything will be in tack when we return."
"After we had Jared and Nathan do their job (over and above on their appearance and professionalism) we had our daughter stationed in the U.S. Navy at Little Creek, VA (Ranch Style home). She had your alarm system put in and November of ’06 thru April of ’07 she will be on her ship, (USS Ashland LSD 48) going on a six(6) month tour of the Atlantic and she feels 100% safer now."
Ray F. - Trotwood, OH
"Dear APX Alarm,
"We are new customers and I wanted to share this story with you. We have had our system for a week now and we love it and feel much safer now, but we had no idea how much safer until the other day.
Each evening when we would go to bed I arm the system and remind our boys not to open any doors or the alarm will activate. This past Friday night out 12 year old son had a friend spend the night and I reminded them of the security system when we went to bed. About 1 A.M. we were awakened by the alarm. The boys had decided to sneak out the back door and go swimming. By the time I got down stairs to disarm all four of them were sitting in the living room like little angels.
We feel extra safe knowing that we are protected not only from intruders but also alerted of any escapees. We know that no one can "sneak out" and go swimming without proper supervision."
Scott and Phyllis S. - Youngstown, OH